OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product as shown in the picture. We make every effort to ensure that our product images accurately represent the actual item, including its design, color, and details. However, slight variations may occur due to lighting, screen settings, or minor production differences—but rest assured, the overall look and quality will remain true to what you see.

Where can I view my sales receipt?

You can view your sales receipt in your account under the “Orders” or “Order History” section. Once you log in, simply select the relevant order to see full details and download or print your receipt. Additionally, a copy of your receipt is usually sent to your registered email after your purchase is completed.

How can I return an item?

At Fabre Couture, we currently do not offer returns or exchanges on purchased products. All sales are considered final.

However, if a customer faces any genuine issue such as receiving a defective or incorrect product, they are encouraged to contact us for assistance.

Customers can reach out to us via email with their order details and concern. Our team will review the request and respond accordingly.

📧 Email: support@fabrecouture.com

Will you restock items indicated as “out of stock?”

We do our best to restock popular items that are marked as “out of stock.” However, availability depends on demand and production cycles, so not all items are guaranteed to return. We recommend keeping an eye on the product page or subscribing to restock notifications (if available) to be the first to know when your favorite item is back.

Where can I ship my order?

We offer shipping to a wide range of locations to make your shopping experience convenient. You can ship your order to your home, workplace, or any preferred address during checkout. Simply enter the correct shipping details while placing your order. Please note that delivery availability may vary depending on your location, and any restrictions will be shown at checkout.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS